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    My Portfolio

    A selection of my recent work

    Reimagining Life Storybooks

    Most people do not realise how our childhood memories shape our present as well as our future. We lean on our memories and become who we are as a result of them. But, some people are born into less fortunate circumstances and struggle to cling onto important memories – sometimes because they have none. 

    Learn how we used Design Thinking to enable all young people in care to have a rich and meaningful Life Storybook.

    design thinking project
    strategy choice cascade

    Practice Leadership Strategy Sprint

    Practice Leadership is an essential function within a care organisation. Support Workers rely on the guidance from Practice Leaders to enable them with world-class support techniques to support people in care.

    Read how we reshaped the Practice Leadership Strategy using a Design Sprint to be effective.

    Innovating the Youth Service

    How a social service engages with vulnerable young people, collaborates with various stakeholders and elevates the capabilities of staff is critical in a sector facing major near-term transformation.

    Not often does the opportunity come along to help a system that gives so much to others, to prepare for a new way of delivering exceptional experiences.

    Learn how we went about redesigning the engagement, assessment and transition experience.

    Service Blueprint